Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
Sat–Sun: 7–10
Last wash: 1 hr before close
Yes, during all hours.
Our machines accept coins, and Wash & Fold services can be paid with credit, cash, or our app.
Yes.
Wash and Fold Questions
During 7am to 8pm. If you need same day, please drop off your clothes before 2pm. And we have a 24-hour dirty laundry container box outside for drop off anytime!
5 in 1 Power Pax are our default detergent.
Next day or same day.
No.
Pickup and Delivery Questions
Mon - Fri.
Yes. If you have pets—especially dogs—please leave a note in your account or text us before your scheduled pickup. We require your pets to be secured and indoors at the time of pick up or delivery. This helps our drivers stay safe and ensures a smooth pickup. You can also include instructions like “Dog barks” or “Please don’t ring the doorbell.” Thanks for helping us provide safe and reliable service!
Just click on the "Schedule a Pickup" button anywhere on our site to get started!
Your clothes are picked up or delivered between 7am-4 pm.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
Just let us know!
No.
With your payment info in our system when you create an online account.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.